E-Commerce for Latin America

Objectives

This course aims to give participants all the necessary tools to develop an understanding of regulatory policy achievements, issues, concerns and needs related to e-commerce in their respective countries. It also seeks to promote regional synergies between Spanish-speaking countries, fostering the exchange of ideas and solutions.

Promotes regional synergies between Spanish-speaking countries
Fosters the exchange of ideas and solutions
Encourages interaction and cooperation towards better policy goals

Outline

This course contains six modules covering the different topics of e-commerce. The participants should spend between 4 to 5 hours per week learning the material and participating in the fora. Every module consists of video presentations, a participant manual, a forum, tests and case studies.

The 6 distance learning modules are:

Module 1: Introduction
Module 2: ICT connectivity and infrastructure
Module 3: Financing and payment for e-commerce
Module 4: E-commerce skills and adoption
Module 5: Legal and regulatory aspects of electronic commerce
Module 6: Trade facilitation and logistics

The Spanish e-learning course on e-commerce: “Curso a distancia sobre Comercio Electrónico” was delivered from 30 October to 3 December 2023, followed by a concluding webinar on 14 December 2023. Among the 372 participants from 27 countries or areas who initially registered, 242 started the course, while 160 completed it and obtained a certificate.

The course was delivered in four weeks, followed by an additional week to complete an optional exercise. A 90-minute follow-up webinar was organized to conclude the course. The topics covered during the webinar were selected from proposals submitted by the course participants during the on-line course.

The course was delivered via the TrainForTrade distance learning platform.

Target groups

Primary target:

Policy makers:

Ministry of Interior
Ministry of Justice
Ministry of Finance
Financial regulator (National Bank)
Ministry of Trade/Commerce
Ministry of ICT

Private sector:

Chamber of Commerce
Business Cluster (ICT, Fintech, etc.)
Entrepreneurs

Secondary target population:

Authentication institution
Postal services
Financial institutions
Telecom companies
NGOs

Country Participants

Words used during the forum exchanges:

Testimonials

“During the entire course, I have acquired new knowledge about electronic commerce, it has been very instructive and comprehensive in all its modules.”

“The teaching presentations were excellent. The support materials are very good, and they also present a reference bibliography to delve deeper into the topics covered. It updates us on the contributions of different international entities regarding electronic commerce. It remains for us to return to and deepen this topic based on the shared teachings. Thank you so much.”