COURSE DESCRIPTION

This is an asynchronous/self-paced moderated online course that is delivered over a period of two weeks, and followed by two simulation exercises and a webinar (see agenda below for more details). Port experts will engage with participants online in the forum discussions for each of the course sections. The estimated time needed to complete the course activities is about 20 hours.

The online moderated course is structured in four sections, giving a precise and ordered view of the different aspects to be taken into account by a port or port organisation in a pandemic situation. It considers both a general vision and specific actions, the psychological and emotional part related to workers, the technological tools, and also considers actions related to ensuring the main activity of a port in the management of the flow of goods:

  • SECTION 1        Crisis protocol and communication strategy
  • SECTION 2        Staff management, well-being and resilience
  • SECTION 3        Technology preparedness
  • SECTION 4        Cargo flow continuity

Webinar video 27 July 2021

https://tft.unctad.org/port-management/building-port-resilience/bpr-webinar-video-27-july-2021/


Pictures shared by participants during the course

There are 854 participants registered (36% women) from 99 countries
Over 1200 posts in the fora

261 policy recommendations shared, 1000+ votes

 

Golden Book

  • The course was very useful and interesting. I learnt a lot about how to develop mitigation plan related to pandemic disruption in broader view.
  • The materials based on examples in several ports are fit to be implemented in most ports. We could share our views and have other participants opinions and suggestions easily.
  • The learning method is interesting also, especially the simulation exercises.
  • This course helped me to appreciate the idea of establishing a Crisis Response Team in our office.

Dates 28 June – 30 July 2021
Activities 2 weeks asynchronous moderated online course

2 self-paced simulations exercises (30-45 minutes)

1 webinar (90 minutes)

Number of hours 20 hours
Language English [1]
Registration https://tft-reg.unctad.org

Passcode: BPR2021

Course platform https://learn.unctad.org/
Completion criteria Average score from the 2 quizzes (on Sections 1-4) of at least 50%
Certificate Yes – Electronic certificate
Price Free of charge [2]

[1] Please note that the course will be delivered in French and Spanish in the fall 2021 (dates to be confirmed). Follow @TrainForTrade on social media to stay up to date with our activities!

[2] This course is financially supported by the United Nations Development Account and Irish Aid.

This special course is addressed to all actors involved in international trade, especially those involved with port operations. The course primary and secondary target population are representatives from the following organisations:

Primary target:

  • Port authorities (those include middle and senior managers)
  • Private port management companies
  • Port community operators (those include freight forwards, hauliers, customs agents, ship agents)
  • Port agents (those include pilots, harbour masters)
  • Line ministries staff: Ministry of Transport, Ministry of Health, Ministry of Commerce

Secondary target:

  • Trade facilitation committees
  • Port safety and security officers
  • Trade unions
  • Stevedores
  • Local authorities

The objective of UNCTAD TrainForTrade’s Building Port Resilience Against Pandemics (BPR) special course is to support the implementation of measures and to prepare for and alleviate contingencies related to a pandemic in a port, port terminals, and other seaport actors.

More specifically, at the end of the course, participants will be able to:

  • Describe and prepare crisis protocols
  • Prepare communication strategies and implement effective digital communication tools
  • Appreciate the potential impacts of pandemics on staff well-being and address any mental and emotional distress-related issues
  • Identify appropriate technology solutions for alternative work arrangements
  • Assess disruption scenarios for cargoes and passengers
  • Identify legal and financial risks
  • Define appropriate mitigation measures

This is an asynchronous/self-paced moderated online course that is delivered over a period of two weeks, and followed by two simulation exercises and a webinar (see agenda for more details). Port experts will engage with participants online in the forum discussions for each of the course sections. The estimated time needed to complete the course activities is about 20 hours.

Online course

The online moderated course is structured in four sections, giving a precise and ordered view of the different aspects to be taken into account by a port or port organisation in a pandemic situation. It considers both a general vision and specific actions, the psychological and emotional part related to workers, the technological tools, and also considers actions related to ensuring the main activity of a port in the management of the flow of goods:

SECTION 1        Crisis protocol and communication strategy

SECTION 2        Staff management, well-being and resilience

SECTION 3        Technology preparedness

SECTION 4        Cargo flow continuity

Simulation exercises/Gamification

During the third week, participants will complete simulation exercises to consolidate the knowledge they acquired during the course. The main purpose of these exercises is for participants to test their decision-making skills in a role play situation as a decision maker in a pandemic context. The estimated time to complete the exercises is about 30-45 minutes. The results are only indicative and will not count in their final grade for the course.

Webinar (27 July)

At the end of the course delivery, participants will be invited to a 90-minute webinar to be held on 27 July 2021 (exact time to be confirmed). The objective of this activity is to discuss issues, present best practices, and brainstorm on policy recommendations.

WEEK

DESCRIPTION

ACTIVITIES

Week 1

28-2 July

Introduction
  • Watch the introduction video
Section 1.
Crisis Protocol and Communication Strategy
  • Read Section 1 of the manual
  • Watch the Section 1 interactive video
  • Engage in Section 1 forum discussions
Section 2.
Staff Management, Well-being, and Resilience
  • Read Section 2 of the manual
  • Watch the Section 2 interactive video
  • Engage in Section 2 forum discussions
Evaluation
  • Run the Quiz Week 1 (on Sections 1 and 2)
  • Complete the Week 1 anonymous opinion questionnaire (on Sections 1 and 2)
  • Optional: Complete the assignment “Implemented measures in your organisation”
Week 2

5-9 July

Section 3.

Technology Preparedness

  • Read Section 3 of the manual
  • Watch the Section 3 interactive video
  • Engage in Section 3 forum discussions
Section 4.

Cargo Flow Continuity

  • Read Section 4 of the manual
  • Watch the Section 4 interactive video
  • Engage in Section 4 forum discussions
Evaluation
  • Run the Quiz Week 2 (on Sections 3 and 4)
  • Complete the Week 2 anonymous opinion questionnaire (on Sections 3 and 4)
Week 3

12-16 July

Self-paced simulation exercises
  • Complete the two simulation exercises
Conclusion
  • Watch the conclusion video
  • Complete the final anonymous opinion questionnaire (on the course)
  • Complete the Golden Book
Week 4

19-23 July

Break
Week 5

26-30 July

Webinar (27 July)
  • Participate in the webinar

eDACUM : Design of the Course Curriculum

The purpose of the phase from the TrainForTrade methodology called Design a Curriculum (DACUM), is to brainstorm on the subject of the new course being designed, i.e. “Port resilience against pandemics”. The goals are to define the objectives and content of job aids to be developed, write training objectives, define target population, and describe what the trainees would be able to do as a result of the training. Furthermore, the DACUM proposes how to design tests for each objective and how to finally sequence the objectives and group them into modules to form a curriculum. The DACUM process for this special course was held virtually for the first time and during three 75-minute sessions via Microsoft Teams and with the use of Padlet platforms.

BACKGROUND OF THE PROJECT

In the current times of the global pandemic, various United Nations entities combined their efforts to propose a joint project that will implement standards, guidelines, metrics, tools and methodologies to immediately help governments, including Customs and other border agencies, port authorities, and the business community worldwide, to keep transport networks and borders operational to facilitate the flow of goods and services, while containing the further spread of the COVID-19 virus. One of its components focuses on port resilience against invisible threats and on keeping ports safe and operational during pandemics.

TrainForTrade’s project includes the exchange of best practices and new safety standards and the design and delivery of a training package to build essential skills for port community managers to help protect people and secure vital trade in ports (TFT Special Course “Building Port Resilience Against Pandemics”).


SDGs related to this project:


Support:

This project is financed by the United Nations Development Account Tranche 13 (COVID-19) and Irish Aid.


Irish Aid